Refund policy

Returns & Fit Guarantee

We want you to love your Katia Nails. Here's how we've got you covered:

• Damaged or faulty items — If your order arrives damaged or defective, contact us within 7 days of delivery and we'll send a replacement or issue a full refund.

 

• Sizing issues — We recommend using our size guide before ordering. If you receive the wrong size kit, reach out within 7 days and we'll make it right.

 

• Change of mind — As our products are beauty items, we're unable to accept returns for change of mind once opened. Unopened items may be returned within 14 days in original packaging.

 

• How to contact us — Email us at [katianails00@gmail.com or use the contact form on our website. We aim to respond within 1–2 business days.